Alright, here we are, with the Terms of Service of Kallu.cc.
We did not think that providing something for free to our fellow humans would require something so formal like this text. But we have a friend named Ted, he is a lawyer. Ted is a fantastic guy. He is always here to move your furniture or up for a beer. But as a lawyer, he always imagines the worst, so he strongly recommended us to write down this way too long text to clarify the term of the friendship between you and Kallu.cc (us). Therefore, in a nut, it explains that it is not cool to create 100 accounts to send us 100 bad feedbacks, that if the service is down while you are closing the deal of your life then you cannot sue us to compensate. And even if the service is free of use, you need to be reminded that you still have to pay your carrier to reach local phone numbers (either via a national call or an international one if you reach a foreign number).
So, if you have the courage to go through all this and give us feedback (if any) it’s amazing. We also included terms of Service that are not yet operational but that we are working on (Personal Account, App, Video, Screen Sharing,…).
If not, then let us just remind you that we created Kallu.cc with only our users’ best interest in mind. Your support means the world to us (your donations too).
Have you met Ted? You are about to…
The Terms of Service ("Terms") constitute a legal agreement between any user (as any individual or single entity using Kallu.cc who accesses or uses the Service – as defined below –, with or without the permission and knowledge of the "User(s)") and Kallu.cc.
The Terms applies to the User’s access to and use of the website(s) (the "Website") and the products and Service available on such website and on the mobile applications (collectively, the "Service") of Kallu.cc, its holding and its subsidiaries ("Kallu", "Kallu.cc" or the "Company").
The materials contained in this Website are protected by copyright and trade-mark law.
The User understand and agrees that the Service is provided "as is" and Kallu.cc, its affiliates, suppliers and resellers expressly disclaim all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose or non-infringement. Therefore, Kallu.cc negates a priori the subsistence of any warranty or representation concerning the accuracy and reliability of the materials available on the Website or any other websites linked to the Website, or any other material related to such materials.
The Service may include domestic and international audio, web and video conferencing Service, live chat, voicemail, audio, web and video recording, voice broadcasting Service and other voice and messaging Service. In addition, the Company may offer assorted features and applications as part of the Service. The Company reserves the right, in its sole and absolute discretion and with or without notice to the User, to change, limit, withdraw, modify, or end the Service, including without limitation any content, functionality, features, or Service offered in connection with the Service or how the User connects and interacts with the Service.
In order to use part of the Service, the User shall complete the necessary registration process. The registration process requires the User either to fill the form (complete registration) or just to provide the email address. As part of the registration process for the Service, the User agrees:
The information requested on the original signup shall be referred to as registration data ("Registration Data"). The Company, upon notice, is entitled to terminate immediately any User’s right to access and use of the Service if discovers that the Registration Data is inaccurate, not current, or incomplete. The Company will evaluate the registration application and notify the User of its acceptance or rejection within a reasonable period of time. The Company may reject a registration application if it determines, in the Company’s sole and absolute discretion, that the applicant is not an appropriate subscriber or user of the Service. the Company reserves the right to refuse the Service to any user for any reason, and the Company need not provide a reason for its rejection. The User must be of legal age to register and use the Service. By registering for the Service, the User represents to the Company that he/she/it is of legal age. Although we cannot absolutely control whether minors gain unauthorized access to the Service, access may be terminated without warning if the Company believes that any User is underage. Upon the acceptance of the Terms and completion of the registration process, the User will have opened an account with the Company and will become a subscriber to the Company Service.
The User is solely responsible for the content of the User’s transmissions within the use of the Service. The use of the Service is subject to all applicable local, state, national and international laws and regulations (including and without limitation those governing account collections, export control, consumer protection, unfair competition, anti-discrimination or false advertising). The User agrees:
There may be fees associated with the use of a certain Service. Although the Company does not anticipate any changes to its pricing policy, the Company reserves the right to institute new charges for access to or use of the Service at any time upon not less than thirty (30) days' notice to the User, sent to the email address the User provides to the Company as part of the Registration Data. It is the User’s responsibility to regularly review pricing information for changes posted in the Terms. The User continued use of the Service or non-termination of the Service after changes are posted constitutes the User’s acceptance of the modified prices or other changes. the User shall be responsible for all applicable taxes and surcharges assessed to recover the costs of any governmental programs, including, without limitation, universal service fund charges, excise taxes, value-added taxes, state and local sales, use, gross receipts and similar taxes (Taxes). the User agrees to pay all Taxes applicable to the Service, unless the User provided to us acceptable documentation showing the User is exempt) and/or duties (collectively, "Taxes") imposed by any government entity or collecting agency based on the Service or Service, except those Taxes based on the Company net income, or those Taxes for which the User has provided a certificate to the Company confirming the User is exempt. If the User fails to satisfy the User’s Tax obligations herein, the User agrees to reimburse the Company for any Taxes paid on the User’s behalf and to indemnify, defend, and hold the Company harmless against any claim, liability, or penalties resulting therefrom. Although the usage of the Service is free, every participant will dial a national or foreign local number (not toll-free). Therefore, depending on the participant plan or phone service, the participant may be charged long distance or local fees by the participant telephone service provider for the call. The Company invites every participant to check with his long distance and local carrier for more information.
The Company may ask users to provide certain information in exchange for the use of the Service and any Users may always provide unsolicited feedback to us (collectively, "Feedback"). The User shall not: (1) submit any Feedback not based on direct experience with the Service; (2) attempt to manipulate the Feedback system by posting a Feedback more than once with respect to a particular experience or set of related experiences (except if the Company requests such information in more than one category); or (3) post a Feedback from an account other than the account the Company assigned to the User. In addition, the User hereby grants the Company a royalty-free, unrestricted, worldwide, perpetual, irrevocable non-exclusive license to use, copy, reproduce, modify, adapt, publicly sell and license, and create derivative works from a Feedback for any commercial, non-commercial, promotional or other purposes.
May bills be issued for the purchase of a service. All bills are presumed accurate and shall be binding on the User unless an objection is received by the Company in writing within thirty (30) days after such bills are rendered. No credits, refunds, or adjustments shall be granted if demand, therefore, is not received by the Company in writing within such thirty (30) day period. If the User has an inquiry or complaint regarding Service or accounting, he may email us at:
or write to the Billing Department,
Kallu.cc, Harju maakond, Kuusalu Vald, 74626, Estonia
Warning: Billing Department. Please include the User’s name, email, Access code (if applicable), the specific question or comment about the bill, and the dollar amount of the item(s) in question when submitting a billing request. If the User believes that Kallu.cc has billed the User in error, the User should pay the undisputed charges in full and notify Kallu.cc promptly. Adjustments to the User’s bills shall be made to the extent that records are available and/or circumstances exist which reasonably indicate that such charges are not in accordance with approved rates, or that an adjustment may otherwise be appropriate. Where overbilling occurs, due either to the Company or to a User’s mistake, no liability that will require the Company to pay any interest, dividend or other compensation on the amount overbilled may exist.
The User right to use the Service is personal to the User. The User agrees not to resell the Service, or other materials or any information obtained by the User from the Company without the express written consent of the Company.
The User acknowledges and agrees that the Service (including, without limitation, all content, information, data, items, materials, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by European Union and German laws and international intellectual property or proprietary rights laws. Kallu.cc®, Kallu®, and other names, logos, icons, and marks identifying the Company’s products and Service are trademarks of the Company and may not be used without the prior written consent of the Company. The User shall not copy, reproduce, distribute, lease, loan, rent, timeshare, deliver, or otherwise transfer, directly or indirectly, the account access granted to the User (in whole or in part) or create derivative works of this Service without the Company’s prior written consent. In addition, the User may not reverse engineer, decompile, alter, modify, disassemble, or otherwise attempt to derive source code from the Service. All rights not expressly granted in these Terms are reserved to the Company.
The Company’s use of any Personal Data (definition provided within
Service is set forth in the Company’s most current Privacy
Following the registration, Users may choose to purchase
additional Service. Purchasing Service requires the Company to
collect and process payment information from the User, including
credit card number, and billing information using third-party
PCI-compliant service providers.
If the User is hosting or joining a registered user’s conference call, the Company’s platform displays and stores call data records ("CDR"), which includes the caller identification ("CID"), caller’s name and email address (if provided by the caller).
The Company may also collect Personal Information that the User submits to us voluntarily when the User exchange communications of any type with the Company or interact with the Service. The Company may combine the User’s Personal Information with information that it receives offline, such as interaction with the Company’s customer service group, or interactions obtained through third-party sources including community forum.
The Company collects Navigational Information on visitors to our
website. This refers to information about the User’s computer and
the User visits to this website such as the User IP address,
geographical location, browser type, referral source, length of
visit and pages viewed.
To obtain a conferencing account which includes a list of Numbers, a Conference Access code and if applicable a Personal PIN code, the User must provide an email address. Additional registration information which includes a password could be required in the future. This information will enable the User, when operational, to log in and manage the call experience along with creating and storing recordings of the User’s conferences.
The Company may collect and store anonymous device-related information upon mobile app download by the user.
The Company keeps the User’s account information, which could include the User’s name, email address, and password, for as long as the User account is in existence for operational purposes. Personal Data collected for a feature of the Service, may be deleted after it is no longer needed for the feature. The Company keeps personal information and data on the User’s personal usage of the Service for as long as necessary for its legitimate business interests, for legal reasons, and to prevent harm.
The Company uses a combination of technical, administrative, and physical controls to maintain the security of the User’s data. This includes using Transport Layer Security (“TLS”) to encrypt entirely the Services. No method of transmitting or storing data is completely secure, however. If the User has a security-related concern, please contact the Customer Support.
To make a request for information, request access, correct, amend or delete the User’s Personal Data, contact:
Include "My Personal Data" in the subject line. State the reason
for the request (i.e., amend my data, port my data or delete my
data), along with the User’s name, and Access code to properly
identify the User’s account. The email must come from the
registered email address on file for the account.
*Please note: The Company will respond to the User’s inquiry within 30 days of receipt of the request or within a maximum of three months for complex cases.
The Company may amend these Terms at any time by:
All changes are immediately effective once posted on the Website and they will apply to all access and use of Service thereafter. The User is responsible for regularly reviewing the Service to obtain timely notice of such amendments. If the User continues using the Service after amended Terms have been posted or information regarding such amendments has been sent to the User, this constitutes the User’s acceptance of the amended Terms. Otherwise, the Terms may not be amended except in writing signed by both parties.
The Company will initially generate the User’s dial-in numbers, Access code code and when applicable a PIN Number for access to this account and service platforms. The User must carefully safeguard all the Users’ account numbers. If the confidentiality of the User’s account information is not maintained by its action, the User will be solely and exclusively responsible. In addition, the User is solely and exclusively responsible for any and all activities that occur under the User’s account. The User must immediately notify the Company of any unauthorized use of the User’s account or any other breach of security known to the User, including if the User believes that the User’s account information has been stolen or otherwise compromised.
The Company may immediately terminate the User’s Account and right to use the Service if:
Should the User objects to any of the Terms or any subsequent modifications thereto, or should the User become dissatisfied with the Service in any way, the User sole recourse is to immediately:
Upon termination of membership, the User’s right to use the Service immediately ceases; however, certain payment obligations may still apply.
The User expressly agrees that use of the Service is at the User’s sole risk. The Service is provided on an "as is" and “as available” basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. to the fullest extent permitted by applicable law, the company makes no representation or warranty that (1) the Service will be uninterrupted, timely, reliable, accurate, or error-free; (2) defects will be corrected; (3) any particular results may be obtained from the User’s use of the Service; (4) the Service or the servers that make the Service available are free of viruses or other technologically harmful components; or (5) the Service will otherwise meet the User’s needs, requirements, or expectations. The User understands and agrees that any material or data downloaded or otherwise obtained through the User’s use of the Service is done at the User’s own risk, and that the User will be solely and exclusively responsible for any damage to the User’s computer system or loss of data that results from or is caused by viruses or other technologically harmful material that may infect the User’s computer equipment, mobile device, data, or other proprietary material due to the User use, access, or downloading of the Service. No information or advice, whether oral or written, obtained by the User from the company or through the service shall create any warranty not expressly made herein.
Kallu or its suppliers will not be held accountable for any
damages that will arise with the use or inability to use the
materials on the Website and Service, even if Kallu or an
authorized representative of this Website has been notified,
orally or written, of the possibility of such damage.
In no event shall the company be liable for any indirect, incidental, punitive, special or consequential damages, resulting from the use or the inability to use the Service, including but not limited to damages for loss of profits, data, goodwill, or revenue, even if the company has been advised of the possibility of such damages. The Company’s total liability to the User or any third party for all damages, causes of action, losses, and costs in the aggregate is limited to $50.
The User hereby agrees, at the User’s sole cost and expense, to indemnify, defend, and hold the Company harmless from and against any loss, cost, damages, liability, or expense arising out of or relating to:
The Terms are governed in all respects by the laws of the European Union and Germany, without giving effect to its choice or conflict of law principles. Both Parties submit to personal jurisdiction in European Union and Germany and further agree that any cause of action relating to the Terms shall be brought in a court in Frankfurt, Germany. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain valid and enforceable. the Company’s failure to act with respect to a breach of the Terms by the User does not waive the Company’s right to act with respect to subsequent or similar breaches. The User may not assign or transfer the Terms or any rights hereunder, and any attempt to the contrary is void. The Terms shall inure to the benefit of and be binding upon each Party's successors and assigns. the Company shall not be liable for any delay or failure to perform resulting directly or indirectly from any causes beyond the Company’s reasonable control. Unless otherwise provided in this Agreement, the Company will send any notice(s) to the User that may be required or permitted under this Agreement to the email or mailing address the User provides as part of the Registration Data. Any notice to the Company must be sent via email to
Notices so given shall be deemed effective when received, or if
not received by reason of fault of the addressee, when sent. The
Terms constitute the complete and exclusive understanding and
agreement of the parties relating to the subject matter herein and
supersede all prior understandings, proposals, agreements,
negotiations, and discussions between the parties, whether written
Kallu.cc controls and maintains the Website from the European Union and makes no representation that the information provided on or via this web site is appropriate or available for use in other locations. If the User uses this web site from other locations, the User is responsible for compliance with applicable local laws.
Kallu.cc provides translations of its website and materials as a convenience to users of its products and Service. The Company makes reasonable efforts to provide accurate translations. However, no automated or computerized translation is perfect or is intended to replace traditional translation methods. Translations are provided “as is”. The Company makes no warranty of any kind, either expressed or implied, as to the accuracy of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to technology limitations.
The official text is the English version of the Kallu.cc Website and the Terms. If the User has any questions concerning the meaning or accuracy of the translated version, please refer to the English version of the website and the associated terms and conditions, which are controlling.
The Website and its Disclaimer are governed by and shall be construed in accordance with the laws of the European Union and Germany. All disputes arising out of or in connection with this Disclaimer shall be brought in a court in Frankfurt, Germany.
The User understands and agrees that the User is solely and exclusively responsible for periodically reviewing the Terms.
Well done, you made it to the end!